Privacy Policy
Effective Date: October 12, 2026
At The Global Assist (“TGA,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal data and confidential business information entrusted to us.
This Privacy Policy explains how we collect, process, disclose, and safeguard your personal information when you visit our website (https://theglobalassist.co), inquire about our services, book consultations, apply to join our talent network, or engage with our talent-matching solutions.
1. Information We Collect
We collect information necessary to provide talent matching, evaluate applications, facilitate client communication, and administer our business support operations.
Information You Provide to Us Directly
- •Contact details such as your full name, email address, phone number, and company name.
- •Client project information, operational needs, job descriptions, software tooling, and budget requirements.
- •Candidate information submitted through applications, resumes/CVs, portfolios, assessment results, and interview notes.
- •Communications and inquiries submitted via web forms, Calendly discovery bookings, emails, or chat platforms.
Information Collected Automatically
- •Device and technical information, including your IP address, browser type, operating system, and language preferences.
- •Usage details regarding how you interact with our website, pages visited, referrers, and session timestamps.
- •Cookies and similar tracking technologies to enhance navigation and website performance.
2. How We Use Your Information
We use the personal information we collect for the following business purposes:
- •To evaluate requirements and connect businesses with suitable vetted remote professionals.
- •To process applications, conduct skills assessments, and verify candidate qualifications.
- •To manage client relationships, coordinate onboarding, and facilitate ongoing communication.
- •To administer billing, invoices, payments, and contract compliance.
- •To respond to inquiries, send service updates, and provide operational support.
- •To improve our talent matching algorithms, website functionality, and service quality.
- •To protect against unauthorized access, fraudulent activity, and enforce our Terms of Service.
- •To comply with applicable legal, regulatory, and tax obligations.
3. Legal Bases for Processing
Depending on your jurisdiction (including the UK, EEA, and international data protection laws), we process personal information under the following legal grounds:
- •Performance of a Contract: To deliver our matching services, process agreements, and manage client and talent engagements.
- •Legitimate Interests: To operate and improve our business, prevent fraud, and ensure network and information security.
- •Consent: Where you have provided express consent, such as opting into marketing newsletters or non-essential cookies.
- •Legal Obligation: To satisfy statutory, accounting, or regulatory requirements.
5. Client Confidentiality & Operational Data
We recognize that engagements frequently involve proprietary business information, customer databases, internal documents, and sensitive credentials.
All placed professionals and team members are bound by binding non-disclosure agreements (NDAs) and strict confidentiality covenants.
Clients maintain control over system permissions and access rights. We strongly recommend that clients use secure credential vaulting, role-based access, and revoke credentials immediately upon conclusion of any engagement.
No confidential client information is ever shared with public AI models or unauthorized third parties without explicit client approval.
6. International Data Transfers
Because The Global Assist operates globally connecting international businesses with remote professionals, personal information may be transferred to, stored, and processed in jurisdictions outside your home country.
When we transfer data internationally, we implement appropriate safeguards—such as Standard Contractual Clauses (SCCs) and robust technical security measures—to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection legislation.
7. Data Security and Retention
We implement industry-standard technical, organizational, and administrative safeguards to protect your personal information from unauthorized access, accidental loss, alteration, or disclosure.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, maintain client records, resolve disputes, and comply with statutory retention requirements. When information is no longer required, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location (such as under GDPR, UK GDPR, CCPA, or applicable global data privacy regulations), you may have the following rights:
- •The right to access and receive a copy of the personal information we hold about you.
- •The right to rectify inaccurate or incomplete records.
- •The right to request the erasure ('right to be forgotten') of your personal data.
- •The right to restrict or object to the processing of your information.
- •The right to data portability.
- •The right to withdraw consent at any time where processing was based on consent.
To exercise any of these rights, please contact our privacy team at hello@theglobalassist.co. We will respond in accordance with applicable statutory timeframes.
10. Children's Privacy
Our website and services are intended solely for business professionals and adults aged 18 and older. We do not knowingly solicit or collect personal information from individuals under the age of 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational workflows, or regulatory requirements. We will post the revised version with an updated Effective Date. Your continued use of our website or services signifies your acceptance of the updated terms.
12. Contact Our Data Protection Team
If you have questions, feedback, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us:
The Global Assist — Data & Privacy Practice
Email: hello@theglobalassist.co
Website: https://theglobalassist.co